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The game changing role of technology on Regulatory Compliance

By Argiro Ouraniou, Head of Compliance Risk Management and Governance, Eurobank

Over the past decade the financial services industry has been faced with increased regulatory scrutiny and a regulatory landscape that is rapidly becoming more demanding and complex.  For organizations with an international footprint this is becoming even more challenging given the difference in the pace of regulation, varying regulatory frameworks and identification of areas of localized compliance processes. At the same time, the risk landscape is also evolving, reshaping and expanding the role of the compliance function, making it imperative to adopt a more dynamic and proactive approach to regulatory compliance which can utilize technology to gain the much-needed agility.

This new era demands a new approach to compliance.  The compliance functions are no longer about ticking boxes or a gatekeeper mandated to enforce rules.  They are taking on a more proactive approach to risk management, trying to anticipate risks before they escalate and help the organization stay ahead of regulatory challenges.

Proactive compliance risk management

Keeping up with regulations and timely identification of upcoming changes is a critical aspect of achieving proactive compliance.  Staying informed and being able to “foresee” enables organisations to commence their preparatory projects well in advance the actual enforcement date of the regulations.

Compliance needs to be an integral part of an organization’s processes.  This integration fosters a culture of compliance and accountability making it everyone’s business.  In this way, potential issues are identified before they escalate and resources are allocated more intelligently rather than reacting in an “emergency mode”.

In this new era, compliance functions are no longer working in silos.  They need to be working with other key functions such as the risk management function, data protection or legal.  As regulations become more interconnected, it is essential that an organization has a more holistic view to achieve compliance.  This breakdown of silos promotes openness and significantly enhances transparency.

Technology as an enabler

Traditionally, regulatory monitoring methods, which rely on manual tracking and reviews and human oversight, are no longer sufficient in an era of rapid globalization and speed of regulation and increasing complexity. Non-compliance can result in significant financial penalties, regulatory sanctions and can have a major impact on an organization’s reputation.

To address these challenges and be able to implement proactive compliance strategies, the financial services industry is embracing Regulatory Technology (RegTech) which can provide innovative solutions to support compliance efforts.

Artificial intelligence (AI) driven tools have transformed regulatory monitoring by enabling organizations to track regulatory changes in real time, raising alerts to the compliance teams, making sure that they always stay informed.  At the same time, RegTech platforms can also support the more efficient analysis of the impact of regulations, knowledge sharing and collaboration across compliance teams in various jurisdictions and provide transparency and better data management.

Risk monitoring can also be significantly enhanced by the use of technological tools. Analytics in particular can be a very powerful tool, as it can draw data from multiple sources and provide risk intelligence and manage large volumes of structured and unstructured data.  Predictive analytics can identify patterns or emerging trends, based on historical data.  Compliance officers can also benefit by the setting of risk dashboards that can enable more frequent monitoring of risks.

The implementation of new technologies does not come without challenges.  Indicatively, integration with legacy systems, data quality or the responsible use of AI are factors that need to be addressed. In addition, as the compliance function evolves into a more strategic, data driven role, the skills required of compliance professionals are also changing.  They are no longer focused around interpretation of regulation but are shifting towards more strategic thinking and technology savvy skillsets.   But it is undeniable that the employment of technological solutions can be a transformative force for today’s compliance function and give it the agility needed.

In conclusion, the integration of technological solutions into the regulatory compliance processes is not merely a trend but a necessity in today’s rapidly evolving regulatory landscape. The proactive approach to compliance, supported by advanced tools such as AI-driven platforms and predictive analytics, enables organizations to stay ahead of regulatory changes and manage risks more effectively. While challenges do exist and must be addressed, the transformative power of technology in enhancing agility, transparency and collaboration cannot be ignored. Ultimately, the compliance function is evolving from a gatekeeper role to a strategic enabler, driving trust, resilience and sustainable growth in an era of increasing complexity and interconnected regulations

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