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Pivoting the MSPs to a Smarter Way of Doing Things

Kaseya, the leading global provider of IT management and cybersecurity software for managed service providers (MSPs) and small to midsize businesses (SMBs), has officially announced the launch of Kaseya 365, which happens to be a first-of-its-kind subscription solution that will revolutionize the way MSPs do business. According to certain reports, the stated solution will work by helping MSPs seamlessly access their clients’ environments, thus making it easier for them to manage, secure, back up, and automate the relevant proceedings. Complimenting the same is how the entire service will be available at a fraction of the price, as compared to what is deemed the industry average. More on the same would reveal that Kaseya 365 subscription contains all the functionality of remote monitoring and management (RMM), including antivirus protection, endpoint detection and response (EDR), managed detection and response (MDR), patch management, ransomware rollback and endpoint backup. On top of that, it also brings to the fore more than 20 core automations to significantly enhance workflow efficiency and reduce errors.

“Kaseya 365 is a monumental game changer – one that is going to flip the industry on its head and power its future,” said Fred Voccola, CEO of Kaseya. “Everything we’ve done over the past decade has led us to this moment, and I cannot wait to see our MSPs experience these immense benefits. With Kaseya 365, MSPs powered by Kaseya have a tremendous financial and operational advantage over their peers. Not only are their profits 30-50% higher, but they no longer have to make hard decisions about what technology to include for their customers based on cost.”

Alongside Kaseya 365, Kaseya also took this opportunity to launch a Partner First Pledge, which is designed to provide users with unparalleled flexibility, while simultaneously helping them prioritize profitability and performance. Talk about the whole value proposition on a slightly deeper level, we begin from offer of all products in one-year and three-year agreements. A detail we must mention here is rooted in the fact that the available one-year contracts are made to stay in line with multi-year contract pricing, thus giving partners more affordability with shorter-term commitments. Next up, we must get into how the program in question will leverage Kaseya’s FLEXSpend, which it introduced last year to account for the ever-changing needs of backup services that complicate the process of taking long-term technology decisions. In practice, FLEXSpend is going to let the new program’s beneficiaries switch between Kaseya’s suite of backup solutions so to empower them to eliminate their risk, future proof their business, and tailor their offerings as per client’s needs. Markedly enough, Kaseya’s latest program also brings a rather comprehensive brand of protection for catastrophic client loss. You see, as certain MSPs aren’t really well-equipped to deal smoothly with the loss of a big client, the new program looks out for them through an option to modify or amend their contracts, and therefore, make provisions for such an event.

Moving on to the program’s offer of a price lock facility, it protects customers from unpredictable price increases that are common among some other software providers. In a more concrete sense, the stated facility can cap any increase in current customers’ product pricing to a maximum of 5%, and if that doesn’t sound impressive enough, then we must mention that it can also leave room for any adjustments that might be necessary for inflation.

 

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