Avatier Corporation: Modernizing the Digital Workforce
Though technical advancements around business processes have been numerous, user access review has been a cumbersome task until Avatier stepped into the game. In a nutshell, Avatier provides access governance for any workforce with effortless swipe right user access reviews via mobile device, Teams, Outlook, web, and AI chatbot.
While organizations traditionally resorted to using spreadsheets to track user access reviews, Avatier is creating a difference. The company offers total identity management software, services, and audit controls that transform how an enterprise operates. “Most of the traditional organizations also lacked a central repository and consistent interface for conducting compliance reviews. With Avatier customers can import users, roles, license status, or any other metadata from any application to conduct and track all user access reviews in one place,” begins Nelson A. Cicchitto, Chairman and CEO, Avatier.
What makes the company stand out from the crowd is the Avatier Identity Anywhere platform. Avatier’s Identity Anywhere is the world’s first containerized Identity Management solution that can run in any cloud or on-premises. It provides each customer with their own private secure cloud container instance with personalized encryption for the application and databases. Whether on-premises, hosted SaaS, or soon multi-tenant in the cloud, Avatier gives organizations the most agility.
Scale and continuous delivery/availability are achieved through many containers being managed by Kubernetes. Managed services are offered for zero-touch IT maintenance and operation of the solution, thanks to Avatier’s cutting-edge technology. “Avatier Identity Anywhere is the only containerized passwordless Identity Management system that includes mature SSO with SaaS License Management, enterprise Password Management, Zero Touch User Lifecycle Management with HR Feed support and self-service access,” points Cicchitto.
With its highly intuitive and expert design, built from the ground upon native platforms, everything works better.
Avatier Identity Anywhere administration is crafted with a low-code point and click solution with implementation wizards and videos. For organizations that have limited IT staff or need to supplement their staff, Avatier offers fully managed services. Furthermore, the platform’s omnichannel singular user experience runs on any platform an organization has standardized on including native graphical interfaces for Microsoft Teams and Outlook, iOS, Android, and web browsers. It also seamlessly collaborates with AI Chatbot interfaces for Slack, Teams, Skype, Facebook Messenger, and even SMS text secured by all leading MFA providers.
The secret sauce to Avatier’s clear success is its devotion to the success of each company it serves and every organization it improves. With an average 97 percent customer satisfaction ratio, Avatier’s customer renewal rate is a testimonial of its true value. The company empowers business users through self-service delegated administration and by automating onboarding, transfers and terminations.
Over the years, Avatier has assisted numerous clients including Cox, AstraZeneca, Nordstrom, Harvard, and Marriott. An instance that portrays the company’s value proposition is when the team assisted a biotech company that was using spreadsheets to track user access. The client needed a centralized system that was easy for staff to review and approve access. They also needed a quick way to onboard new employees and contractors from Workday. Avatier Access Governance and Avatier User Lifecycle Management solution was deployed to automate user onboarding and conduct user access reviews.
Since opening its doors in 1997, Avatier has been solely focused on offering the quickest time to value identity management at the lowest operational costs in the industry. Avatier’s software is designed to exceed military security standards and is constantly being scanned against the latest security vulnerabilities and hacker attacks. Recently, for the first time in 25 years, in 2021 all-new Avatier sales were SaaS subscription services. As part of its evolution plan, Avatier is expanding more into Europe and APAC with key alliance partners and will be providing more managed services. “We are looking to achieve 10 – 35 x ARR valuation in the next few years. Our goal is to expand product support for key cloud platforms in 2022 and move to new business models for acquiring new customers,” concludes Cicchitto.