Carbonite: Delivering Robust Solutions for Disaster Recovery & Data Migration

David Friend


“Carbonite consistently ranked high in customer satisfaction surveys and received awards for its technological innovation and service excellence.”

Carbonite is a prominent player in the data protection and backup solutions industry, offering a comprehensive suite of services designed to safeguard critical information for both individual consumers and businesses. Founded in 2005 by David Friend and Jeff Flowers, Carbonite has grown from a startup to a well-respected name in the technology sector, providing robust solutions for data backup, disaster recovery, and data migration.

Carbonite's initial product offerings were focused on cloud-based backup solutions for individual users. The company provided an easy-to-use platform where users could automatically back up their files to the cloud, ensuring that their data was safe from hardware failures, accidental deletions, and other potential threats. This service quickly gained popularity due to its user-friendly interface and the peace of mind it provided to users who were increasingly reliant on digital data.

As the digital landscape evolved, Carbonite expanded its services to cater to the needs of small and medium-sized businesses (SMBs). Understanding that businesses have more complex data protection needs, Carbonite developed a range of solutions that included not only cloud backup but also disaster recovery and data migration services. These solutions were designed to ensure business continuity and minimize downtime in the event of data loss incidents. Carbonite's SMB offerings included features like hybrid backup options, which combine local and cloud-based storage, and rapid recovery capabilities to restore critical data quickly.

A significant milestone in Carbonite's growth was its acquisition strategy, which aimed at enhancing its technological capabilities and market reach. Notable acquisitions include EVault, Double-Take Software, and Mozy. EVault, acquired in 2016, brought expertise in cloud-based disaster recovery and backup services, particularly for larger enterprises. The acquisition of Double-Take Software in 2017 added real-time data replication and migration solutions to Carbonite's portfolio, further strengthening its disaster recovery capabilities. In 2018, Carbonite acquired Mozy, a competitor in the cloud backup space, which not only consolidated its market position but also expanded its customer base and technological assets.

Carbonite's growth and development were also marked by its commitment to innovation and customer satisfaction. The company continuously invested in research and development to enhance its product offerings and stay ahead of industry trends. This focus on innovation led to the introduction of advanced features such as endpoint protection, automated cloud disaster recovery, and data migration solutions for complex IT environments. Carbonite also placed a strong emphasis on security, implementing stringent measures to protect customer data from cyber threats and unauthorized access.

The company’s dedication to providing reliable and efficient data protection solutions earned it numerous accolades and recognition in the industry. Carbonite consistently ranked high in customer satisfaction surveys and received awards for its technological innovation and service excellence. This recognition reinforced the company's reputation as a trusted provider of data protection solutions.

In 2019, Carbonite reached a significant turning point when it was acquired by OpenText, a global leader in enterprise information management. This acquisition marked a new chapter for Carbonite, allowing it to leverage OpenText's extensive resources and expertise to further enhance its offerings and expand its global footprint. Under the OpenText umbrella, Carbonite continued to operate as a distinct brand, benefiting from the synergies and support of its parent company.

Carbonite's integration into OpenText also opened up new opportunities for cross-collaboration and innovation. The combined strengths of both companies enabled the development of more comprehensive and integrated solutions for data protection, catering to a broader range of customers and industries. This strategic alignment positioned Carbonite to better address the evolving needs of the digital economy and the increasing importance of data protection in a data-driven world.

Today, Carbonite is poised to continue its growth and innovation under the guidance of OpenText. The company is well-positioned to capitalize on emerging trends such as cloud computing, artificial intelligence, and the Internet of Things (IoT), which are driving the demand for more sophisticated and scalable data protection solutions. Carbonite's ongoing commitment to excellence and its strategic vision ensure that it will remain at the forefront of the data protection industry, providing invaluable services that help individuals and businesses safeguard their most critical digital assets. In fact, Carbonite's evolution from a startup addressing personal data loss to a major player in the business data protection sector reflects its adaptability, innovation, and dedication to customer needs. Its strategic acquisitions and eventual integration with OpenText have solidified its position in the market, allowing it to offer a broad array of advanced solutions. As digital data continues to grow in importance, Carbonite's role in protecting that data remains as vital as ever.