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Frankieone: Enabling Secure Digital Onboarding

Simon Costello

CEO


“We attribute our growth to our unique offering which guarantees the best onboarding verification pass rates coupled with our ability to enable customers to seamlessly switch on their choice of fraud detection tools. Our platform is helping drive business growth and allows our customers to respond quickly to trends in fraudulent behavior and changing regulations, which is particularly helpful, given the increase in fraud,”

FrankieOne provides a compliance, identification, and fraud detection engine that aids in client onboarding and protection for banks, fintech, and other businesses. Know Your Customer (KYC), biometrics, ID verification, Know Your Business (KYB), anti-money laundering (AML), counter-terrorism funding, compliance, transaction monitoring, and fraud protection are just a few of its features. FrankieOne uses a single API and dashboard to manage KYC, AML, and fraud, assisting banks and fintech in making smarter choices. The customers are digitally-focused financial institutions and fintech companies, including major global banks, neo banks, platform banks and rapidly scaling fintech companies. FrankieOne gives businesses access to more than 350 data sources, giving them additional information to use to make smarter decisions. With FrankieOne, businesses can rapidly and safely add additional consumers while reducing fraud and expensive financial risk. After moving to FrankieOne, consumers experience an average 11% increase in match rates. FrankieOne uses a single API and dashboard to link to hundreds of global identification and fraud-monitoring providers worldwide, helping banks, fintech, and other regulated companies manage their regulatory compliance. By offering a better and more cost-effective user experience, FrankieOne also makes it simpler for businesses to grow and enroll consumers. This may potentially save them millions of dollars in regulatory fines and safeguard their customers from fraud.

The company's goal is to integrate every global supplier of third-party identification and fraud protection into a single platform. FrankieOne is on a mission to revolutionize the world of banking, one API at a time. The company offers a cloud-native, end-to-end platform that automates data capture and decision-making for customer onboarding and ongoing monitoring. It handles the orchestration of all third-party tools from biometrics, KYC, KYB, and AML through to fraud. Founded in 2019, FrankieOne collaborates with 170 financial institutions worldwide and links banking, fintech, cryptocurrency, and gaming firms to hundreds of data sources. It was founded by serial fintech entrepreneurs Simon Costello and Aaron Chipper. They soon learned that the current onboarding processes for customers were difficult to use and not streamlined. And this was a problem because getting these details wrong can be a huge compliance issue that comes with serious fines. As a result, both of them changed their focus to product development and created a single API and dashboard that customers and customers could use and better understand. Customers of the platform include Westpac, Shopify, and Afterpay, among others.

Companies can link with Frankieone’s Smart UI and the company can quickly create a comprehensive Unified Customer Profile using FrankieOne's case management site and visit the dashboard to analyze the client's journey, risk profile, and behavior. A company can quickly create a comprehensive Unified Customer Profile using FrankieOne's case management site and visit the dashboard to analyze the client's journey, risk profile, and behavior. Start onboarding with one of the Smart UI Screens, which effortlessly links the data and results to the Case Management Portal for additional evaluation and action. This will allow users to use the automation engine's strength at FrankieOne, which connects to all the preferred data providers. Using Frankieone’s UI screens to gather customer data and confirm their identities in a single straightforward self-service solution. It offers a customized and responsive user experience that enables secure and efficient customer onboarding. Another service provided by Frankieone is Biometric verification, utilizing biometrics improves fraud management and security against identity theft and impersonation attempts. Frankieone caters to multiple documents to be verified through the following steps. The User then shoots a selfie or a video and makes sure it is a live shot by doing liveness checks before comparing it to the ID's photo determining authenticity/genuineness based on the determined score depending on how similar the two faces are. The case management tool incorporates the results of these inspections for further analysis. “We attribute our growth to our unique offering which guarantees the best onboarding verification pass rates coupled with our ability to enable customers to seamlessly switch on their choice of fraud detection tools. Our platform is helping drive business growth and allows our customers to respond quickly to trends in fraudulent behavior and changing regulations, which is particularly helpful, given the increase in fraud,” says Simon Costello, CEO and Co-founder of Frankieone.

Frankieones provides an innovative, user-friendly platform that simplifies identity verification and fraud detection, helping companies onboard and protect their customers. Their commitment to improving the fraud prevention landscape of the KYC industry makes them an invaluable asset as the industry continues to evolve. By leveraging cutting-edge technology and providing unparalleled customer service, they are well-positioned to lead the industry into the future. As the demand for seamless and efficient solutions continues to grow, Frankieone's is poised to become the industry standard, providing unmatched service and value to its customers.