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Impact of Generative AI on the Internal Audit Profession

By Faizal Chaudhury, Deputy Chief Auditor, Sallie Mae

The rise of artificial intelligence is no longer a distant possibility – it’s a reality that’s rapidly transforming industries across the globe, and the internal audit profession is next in line for a profound disruption. I agree with that assessment.  Generative AI is poised to revolutionize the internal audit profession, offering a range of capabilities that can enhance efficiency, effectiveness, and value creation. This cutting-edge technology has the potential to automate routine tasks, enhance data analysis, improve risk assessment, and streamline communication and reporting. However, its impact extends far beyond mere automation, necessitating a shift in the skills and competencies required of internal auditors.

Automation of Routine Tasks
One of the most significant benefits of generative AI is its ability to automate repetitive and time-consuming tasks, such as data entry, reconciliation, and basic analysis. By leveraging this technology, internal auditors can free up valuable time and resources, allowing them to focus on higher-value activities that require human judgment and expertise.

Enhanced Data Analysis
The internal audit function often involves analyzing vast volumes of data to identify patterns, trends, and anomalies. Generative AI excels in this area, rapidly processing complex datasets and uncovering insights that may be difficult for human auditors to detect. This capability can lead to more comprehensive and insightful audits, enabling auditors to provide more valuable recommendations to their organizations.

Improved Risk Assessment
Risk assessment is a critical component of the internal audit process, and generative AI can significantly enhance this aspect. By leveraging the technology’s predictive capabilities, auditors can better assess the likelihood and potential impact of future risks on an organization. This proactive approach to risk assessment enables auditors to develop more robust risk mitigation strategies and tailor their audit plans dynamically to address the most relevant and current risks.

Enhanced Communication and Reporting
Effective communication and reporting are essential for internal auditors to convey their findings and recommendations to stakeholders. Generative AI can assist auditors in generating clear, concise, and accurate reports tailored to the needs of different audiences. This technology can help auditors articulate complex insights clearly, facilitating better understanding and transparency within the organization.

Shifting Skill Requirements
As generative AI takes on more routine tasks, the role of internal auditors will inevitably shift. To remain relevant and provide greater value, auditors will need to develop new skills and competencies, such as data analytics, critical thinking, and strategic advisory capabilities.

Data analytics skills will become increasingly important as auditors leverage generative AI to analyze large datasets and uncover insights. Critical thinking and problem-solving abilities will be crucial for interpreting the results generated by AI and developing actionable recommendations.

Furthermore, internal auditors will need to adopt a more strategic advisory role, providing guidance and recommendations to help organizations navigate the complexities of digital transformation and effectively manage risks associated with emerging technologies like generative AI.

Continuous Professional development
To adapt to these changing skill requirements, ongoing professional development and a shift in the focus of auditing education and training programs will be necessary. Internal auditors must embrace a mindset of continuous learning and actively seek opportunities to upskill and reskill themselves.

Auditing education and training programs should evolve to incorporate topics such as data analytics, AI and emerging technologies, strategic risk management, and advisory skills. This will ensure that future generations of internal auditors are equipped with the knowledge and competencies required to thrive in a digitally transformed workforce.

Embracing the Generative AI Arm Race
The generative AI arms race has already begun, and its impact on the internal audit profession will be profound. Internal auditors who embrace this technology and proactively develop the necessary skills will be well-positioned to provide greater value to their organizations and remain relevant in the digital age.

However, those who resist change and fail to adapt may find themselves increasingly marginalized, as their roles become automated or outsourced to more technologically adept professionals or service providers.

To succeed in this rapidly evolving landscape, internal auditors must be agents of change, championing the adoption of generative AI within their organizations and leading the way in developing robust governance frameworks and risk management strategies for these emerging technologies.

In conclusion, the generative AI revolution presents both challenges and opportunities for the internal audit profession. By embracing this technology and developing the necessary skills, internal auditors can enhance their value proposition, provide more insightful recommendations, and play a pivotal role in helping their organizations navigate the complexities of digital transformation.

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