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Mitigating the Risks That Threaten to Seep in Through a Healthcare Organization’s Email Inbox

Paubox, the leading provider of HIPAA compliant email security, has officially announced the launch of its Inbound Email Security solution, which happens to be a AI-powered inbound email security solution capable of improving upon rule-based filters with generative artificial intelligence.

To understand the significance of such a development, we must take into account how 89% of healthcare IT leaders now identify AI and machine learning as critical for email threat detection. This comes after it was reported that 95% of phishing attacks are never even reported to security teams, thus creating a massive blind spot that leaves organizations vulnerable to unknown breaches.

In case that wasn’t enough, despite 81% of healthcare leaders conducting email security training twice yearly, no more than 62% of their staff was deemed as well-equipped to identify phishing emails.

Against that, Paubox’s latest brainchild arrives on the scene bearing an ability to leverage a brand of AI which analyzes tone, sender behavior, message intent, and historical patterns, all for the purpose of identifying malicious attacks before they reach users’ inbox.

More on the same would reveal how it employs large language models (LLMs), vector databases, and generative AI to study each incoming email in full context. As a result of that, the mechanism should be able to provide transparent insights into its decision-making process, as well as offer confidence scores and clear explanations for why emails are flagged as spam.

It will also have all the means to continuously learn from new threats and communication patterns, automatically strengthening organizational defenses as the threat landscape evolves.

In fact, during the early deployment, Inbound Email Security was able to successfully identify and isolate sophisticated phishing attempts, including fake invoice scams that traditional filters missed.

Talk about the whole value proposition on a slightly deeper level, we begin from the promise of stronger protection. This translates to how having genAI in play ensures the solution goes beyond keyword scanning to understand communication patterns, sender behavior, and message context.

Such a mechanism, like you can guess, facilitates superior detection of advanced threats, including business email compromise, spear phishing, and social engineering attacks.

Next up, we must expand upon the platform’s enhanced visibility. You see, as 69% of security professionals deem easy-to-read AI-generated summaries as a key benefit in threat intelligence, Paubox’s Inbound Email Security bets on that very element to provide transparency into its decision-making process.

Beyond that, security teams can review confidence scores and clear explanations for every threat detected, enabling faster response times and more informed security decisions.

Now, we referred to how the solution can learn and become better over time, but what we haven’t touched upon yet is that it can also adapt to your organization’s unique communication patterns and preferences, reducing false positives and improving accuracy over time.

Rounding up highlights would be the solution’s HIPAA-compliant design. Paubox’s Inbound Email Security really goes the distance to ensure patient data is never shared with third parties, maintaining strict compliance.

Among other things, it ought to be acknowledged that Inbound Email Security integrates seamlessly with existing Microsoft 365, Microsoft Outlook and Google Workspace email systems. It also preserves compatibility with popular Paubox inbound security features including ExecProtect display name spoofing protection, virus and malware scanning, and more.

Founded in 2015, Paubox’s rise up the ranks stems from its Best Secure Email Gateway, Email Security, HIPAA Compliant Messaging Software, and Email Encryption solutions. The company’s excellence in what it does can also be understood once you consider it is trusted, at the moment, by more than 7,000 healthcare organizations, including Cost Plus Drugs, Covenant Health, Devry University, and Oura Ring.

“Traditional rule-based email security fundamentally doesn’t cut it anymore when we’re up against AI-generated attacks,” said Hoala Greevy, CEO and Founder, Paubox. “Inbound Email Security represents the next generation of email security—our generative AI doesn’t just look for known threats, it understands what normal healthcare communication looks like and stops sophisticated attacks that filters miss entirely. We’ve essentially given healthcare organizations their own AI security analyst that works 24/7. It understands the nuances of healthcare communication and can distinguish between legitimate urgent requests and sophisticated social engineering attempts.”

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